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As a Teltrust Aggregator, we would like to introduce "Refund & Repair
Services"
 | Complimentary call completion |
| Direct credit to customer phone bill |
| Customized Prepaid calling card refund |
| Customized reports for check requests |
| Customized call handling services |
| Electronic bulletin board / Internet FTP site or E-mail Services |
| Reports |
Service Description and Requirements
Dedicated agent groups
(24) Twenty-four hour service (7) seven days a week including holidays
Dedicated 800 number
Custom branding of calls
Bilingual agents
- Complimentary call completion
- Variable call completion lenghts
- Automatic barging
- Identification of potential fraud parameters
- Live fraud detection with auto
call blocking
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- Direct credit to customer phone bill
- Capture of customers billing number
- Verificaiton of customers local
carrier
- Amount of refund requested
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- Customized Prepaid calling card refund
- Calling card records of names, addresses, phone number
- (3) minute call lengths
- Self Mailing
- Handling, postage, and prepaid
minutes
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This page is still under construction
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